Terms & Conditions of Sale

1. Application 
These Terms govern the sale by Amadeus Computer Supplies Ltd (Amstat) to you of products for which you place an order that is accepted by Amadeus Computer Supplies Ltd (Amstat). Note that Amadeus catalogues and websites are intended for business and residential users only, and we reserve the right to refuse service and cancel orders to any customers. No other terms and conditions shall apply. Your acceptance of the products shall be deemed to constitute acceptance of these Terms.

2. Orders 
You can order anytime at www.amstat.co.uk or by phone on 01825 723217. Our lines are open Monday to Friday 9am to 5pm. Although we aim to process all orders same day, if you order after 5pm or at the weekend please assume that delivery will be as if your order had been placed the next working day.

By placing an order you warrant that you are a business user. All orders placed by you are subject to acceptance by Amadeus. Amadeus reserves the right to revise prices, limit quantities, correct errors in its catalogue and refuse orders at its discretion including, without limitation, orders from distributors, dealers and warehouse stores, or orders in a size that are unlikely to be for business purposes. 

If an error is discovered in the price of the goods that you have ordered, we will inform you as soon as possible. In the event that you order an item and the price published on the Site is incorrect for any reason, we will contact you upon discovery of the error to let you know the correct price and ask you whether you still wish us to fulfil your order at this price. We shall be under no obligation to fulfil an order for a product which was advertised at an incorrect price. Should we have fulfilled the order before discovering the error, we reserve the right to take back the goods and refund you the purchase price or charge you the correct amount.

Except as may otherwise be permitted by applicable law, you may not cancel an order which Amadeus has accepted without the agreement in writing of Amadeus, which requirement may be waived by Amadeus from time to time in its sole discretion. Prices are exclusive of VAT at 20% (subject to government alterations). Ownership and title remains with Amadeus until full payment for products has been received. Due to training requirements, phone calls may be monitored. 

 

Damaged, Missing or Faulty Items 
If any items are damaged or missing from your order, please contact us within 3 working days of your delivery on 01825 723217.

If a technology product appears to be faulty, please call the manufacturer first  to confirm the nature of your fault and obtain a fault acknowledgement reference from them. Please note we are unable to accept technology returns without this. Once you have the reference, please call us on 01825 723217 so we can arrange collection.

3. Warranty
Subject to the limitations on its liability set out in these Terms, Amadeus Computer Supplies Ltd (Amstat) warrants that the Products will be free from defects in material and workmanship for a period of one year from the date of delivery. Amadeus Computer Supplies Ltd (Amstat) shall be under no liability in respect of any defect arising from fair wear and tear, wilful damage, negligence, abnormal working conditions or misuse. If you notify Amadeus Computer Supplies Ltd (Amstat) of a valid claim for a breach of this warranty within the one year period, Amadeus Computer Supplies Ltd (Amstat) will replace or repair the Product or refund the price of the Product, at Amadeus Computer Supplies Ltd (Amstat)' discretion, but Amadeus Computer Supplies Ltd (Amstat) shall have no other liability to you. This warranty does not extend to Products not manufactured by Amadeus Computer Supplies Ltd (Amstat). For such Products you will be entitled to the benefit of the manufacturer's warranty or guarantee, if any. Legally, this clause only applies to business customers. Please note that the use of an electric screwdriver for the assembly of chairs will void your guarantee.

If a technology product develops a fault within 12 months of purchase from us, you will need to follow the manufacturer’s warranty instructions and call them first to confirm the nature of your fault and obtain a fault acknowledgement reference from them. Please note we are unable to accept technology returns without this reference. Once you have the reference, please call us on 01825 723217 so we can arrange collection.


4. Liability
Nothing in these Terms shall exclude or limit Amadeus Computer Supplies Ltd (Amstat)' liability for fraud or for death or personal injury caused by its negligence or any other liability to the extent that the same may not be excluded or limited as a matter of law. Without prejudice to the previous sentence, Amadeus Computer Supplies Ltd (Amstat) shall not be liable for any loss of income or profits or for any indirect or consequential loss or damage of any kind howsoever arising and whether caused by the negligence of Amadeus Computer Supplies Ltd (Amstat), its breach or non-performance or any of its obligations under these Terms or otherwise. These Terms set out the full extent of Amadeus Computer Supplies Ltd (Amstat)' obligations and liabilities in respect of the sale of the Products. In particular there are no conditions, warranties or other terms, expressed or implied, as to satisfactory quality, fitness for a particular purpose or of any other kind whatsoever, that are binding on Amadeus Computer Supplies Ltd (Amstat) except as specifically stated in these Terms. Any condition, warranty or other term concerning the sale of the Products, which might otherwise be implied into or incorporated within these Terms, whether by statute, common law or otherwise, is excluded to the fullest extent permitted by law. If you are a consumer the exclusion of terms implied by law will not apply to you.

5. Data Protection
The personal information you provide to Amadeus Computer Supplies Ltd (Amstat) consists of your name, your postal and e-mail addresses, other contact details as well as order, delivery and billing information; it will be maintained as part of our customer records for the purposes of credit checking, direct marketing, orders delivery and product purchase history. You may also receive news and marketing offers from other Amadeus Computer Supplies Ltd (Amstat) companies and Amadeus Computer Supplies Ltd (Amstat)' business partner vendors. This information will be stored, namely, on our centralised database in the United States. Amadeus Computer Supplies Ltd (Amstat) may also need to make your records available to our professional advisors, such as lawyers, accountants, regulatory authorities or other governmental administrations. Most of these other parties will be located in the European Union, but others may be based, or have operations, out of the European Union, namely in the United States. Amadeus Computer Supplies Ltd (Amstat) Inc. has certified that personally identifiable information is transferred to the United States in compliance with the " Safe Harbor" framework negotiated between the European Union and the United States pursuant to the EU's Directive on Data Protection. The Safe Harbor framework describes adequate data protection standards for the transfer, storage and processing of personally identifiable information transferred from EU countries to the United States. From time to time and for quality and efficiency purposes, we may also monitor phone calls directed to our call centres. You can contact Amadeus Computer Supplies Ltd (Amstat) at Amadeus Computer Supplies Ltd (Amstat) Unit 3 Sheffield Park Business Estate, East Grinstead Road, Sheffield Park East Sussex TN22 3FB at any time to see the information held about you and to ask us to make any necessary changes to remove or correct it - in which cases an official fee will be payable - or to object against any further use of your personal data by Amadeus Computer Supplies Ltd (Amstat) for direct marketing purposes. Further information as to the right to protect your personal data is available from the Data Protection Registry in the United Kingdom. By entering into any agreement with Amadeus Computer Supplies Ltd (Amstat) or providing Amadeus Computer Supplies Ltd (Amstat) with personal data, you consent to the processing and transfer of such data in the manner and for the purposes described here above.

6. General
Amadeus Computer Supplies Ltd (Amstat) shall not be liable to you for any loss or damage which you might suffer arising from Amadeus Computer Supplies Ltd (Amstat)' delay in fulfilling or failure to fulfil any of its obligations under these Terms to the extent that such delay or failure is caused by any circumstance beyond Amadeus Computer Supplies Ltd (Amstat)' reasonable control. If due to such circumstances or events Amadeus Computer Supplies Ltd (Amstat) has insufficient stocks to meet all its orders, Amadeus Computer Supplies Ltd (Amstat) may apportion available stocks between its customers at its sole discretion. These Terms and any terms appearing on any order form to which these Terms apply constitute the entire agreement between you and Amadeus Computer Supplies Ltd (Amstat) relating to the Products. The failure of Amadeus Computer Supplies Ltd (Amstat) or you to enforce any of these Terms does not constitute a waiver of that term and shall in no way affect the right later to enforce the term. The invalidity or unenforceability of any clause of these Terms shall not adversely affect the validity or enforceability of the remaining provisions. No amendment, variation or addition to these Terms shall be binding unless agreed to in writing by an authorised representative of Amadeus Computer Supplies Ltd (Amstat). Amadeus Computer Supplies Ltd (Amstat) may transfer any contract with you concluded on these Terms or any of its rights or obligations under any such contract. These Terms will be construed in accordance with the laws of England and any disputes shall be settled by the English courts.

7. Defined Terms
"Amadeus Computer Supplies Ltd (Amstat)" , whose head office is at Amadeus Computer Supplies Ltd (Amstat) Unit 3 Sheffield Park Business Estate, East Grinstead Road, Sheffield Park East Sussex TN22 3FB is registered in England No. 02895232, VAT No. 644 3254 48, with registered offices at Unit 3 Sheffield Park Business Estate, East Grinstead Road, Sheffield Park East Sussex TN22 3FB. "Terms" means these terms and conditions of sale. "Products" means any products listed in this catalogue for which you place an order which is accepted by Amadeus Computer Supplies Ltd (Amstat). "You" means you, the customer.

Copyright © 2017 Amadeus | Registered in England & Wales

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